Shipping and Delivery

For all product we sell, here’s how your shipping charges will work:

If items are missing or damaged:

Although great care is taken while packing, damage does occur occasionally during transit. To help us claim the damage and speed up the reimbursement process, we require that you perform the following steps:

• Please check the item in front of the courier by checking the contents of the package and sign in the delivery receipt stating delivery.
• Sign on the delivery receipt stating delivery.
• If the item has any damage whatsoever, please include the same note on the delivery receipt.
• Do not throw away any of the original inner or outer packaging.
• The customer is fully responsible for entering their correct personal information when reaching the check-out page to make an order. Al Rugaib Furniture is not responsible for any losses caused by customers inaccurate data entry of personal information.